GENERAL TOUR SERVICES AGREEMENT

Service Provider: Sweden Tours DMC, rumur AB, Org.nr: 559177-1760, c/o Bielaia
Björnstigen 125, LGH 1201, 70 72 SOLNA, Sweden.

1. SCOPE OF SERVICES

The Service Provider agrees to organize and deliver travel services as specified in the agreed itinerary/booking confirmation.

  • Included Services: Services may include accommodation, transportation, guided tours, meal arrangements, and entry fees as explicitly listed in the final proposal.

  • Exclusions: Any service not specifically mentioned in the itinerary is excluded from the package price.

2. PRICING & PAYMENT TERMS

  • Total Price: The total price for the services is specified in the relevant invoice/proforma.

  • Deposit: A non-refundable deposit (specified at the time of booking) is required to secure reservations.

  • Final Payment: The remaining balance must be paid no later than 30 days before the service start date.

  • Transaction Fees: Any bank transfer fees or currency exchange costs are to be covered by the Client.

3. CANCELLATION POLICY

In the event of cancellation by the Client, the following charges shall apply (calculated as a percentage of the total package price):

  • More than 30 days before start date: Loss of the non-refundable deposit.

  • 30 to 15 days before start date: 50% of the total price.

  • 14 to 1 day before start date: 90% of the total price.

  • Start day or "No Show": 100% of the total price.

4. CHANGES TO ITINERARY

The Service Provider reserves the right to make minor adjustments to the itinerary (e.g., substituting a hotel with one of a comparable standard) if necessary due to circumstances beyond their control. Significant changes will be communicated to the Client immediately.

5. LIABILITY & INSURANCE

  • Intermediary Role: The Service Provider acts as an intermediary between the Client and third-party providers (hotels, transport companies, etc.).

  • Limitation of Liability: The Service Provider is not liable for personal injury, loss, or damage to luggage unless caused by gross negligence on the part of the Service Provider.

  • Travel Insurance: It is the sole responsibility of the travelers to obtain comprehensive travel insurance (including medical and trip cancellation coverage).

6. FORCE MAJEURE

Neither party shall be liable for failure to perform its obligations if such failure is a result of Force Majeure (Acts of God, natural disasters, war, strikes, pandemics, or government restrictions).

7. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising under this agreement shall be subject to the jurisdiction of the Swedish courts.